FAQ

Easy, just email us at support@faber-mode.com, or use the contact form on our site and we’ll get back to you.

Orders placed before 17:00 CET (on business days) are usually processed the same day. Anything after that gets handled the next business day.

No, returns need to be started within 30 days of delivery. After that window, we can’t accept them.

Nope, there are no restocking fees at all. Once your return is approved, you’ll get a full refund.

No, return shipping costs are covered by the customer.